Security and data safetyData protection

Data protection measures in Vietnam: what businesses must apply under Law 91/2025 and Decree 356

Written by: LexData ConsultingLegal review: Ho Thi Ha Nhi
Definition in brief

Data protection measures in Vietnam are the managerial measures (policies, assignment of responsibility, training, periodic assessment) and technical measures (access control, authentication, encryption, monitoring, backup) that controllers and processors must apply to prevent infringement of personal data. Law 91/2025/QH15 sets a general standard of appropriate measures (Point c, Clause 1, Article 37); Decree 356/2025/ND-CP names specific measures only for defined contexts such as sensitive data, big data and cloud computing.

Official legal texts

Key takeaways for businesses

  • No single article lists a complete set of mandatory data protection measures for every business. Law 91/2025 sets a general standard: managerial and technical measures that are "appropriate", reviewed and updated when necessary (Point c, Clause 1, Article 37). Decree 356/2025/ND-CP gives specific measures only for particular contexts.
  • Measures stated expressly include: access restriction for sensitive data (Clause 2, Article 4 of Decree 356); encryption or anonymisation when transferring sensitive data (Clause 2, Article 7); multi-factor authentication as a minimum, continuous monitoring and periodic testing for big data (Clause 3, Article 9); and encryption at rest and in transit on cloud computing (Clause 4, Article 12).
  • Gaps are fined act by act under Decree 330/2026/ND-CP, for example VND 20–30 million for failing to apply appropriate measures so that data is exposed or lost (Point a, Clause 2, Article 47) and VND 50–70 million for using cloud computing without encrypting data (Point b, Clause 2, Article 69). A business must be able to prove what it applied.

What are data protection measures in Vietnam?

Under Clause 4, Article 2 of the Personal Data Protection Law No. 91/2025/QH15, personal data protection means the use of forces, means and measures to prevent and combat infringement of personal data. Clause 4, Article 3 then requires institutional, technical and human measures to be applied in a coordinated and effective way. This principle is one of six discussed in data protection principles.

LexData groups the measures in three layers:

  • Managerial (institutional) measures: a data processing policy, assigned responsibilities, contracts with processors, periodic compliance assessment and an incident response procedure.
  • Technical measures: access control, authentication, encryption, anonymisation, logging and monitoring, backup and secure deletion.
  • People measures: appointing personnel or a unit for data protection (Clause 2, Article 33 of Law 91/2025), confidentiality undertakings and regular awareness training.

Which data protection measures in Vietnam are mandatory under Law 91/2025?

In short: the law requires you to have measures, but it gives no single list that applies to every business. Neither Law 91/2025 nor Decree 356/2025/ND-CP has an article listing all mandatory measures. The obligation comes from three tiers:

  1. The general standard. Point c, Clause 1, Article 37 requires a controller to apply appropriate managerial and technical measures, and to review and update them when necessary. Point c, Clause 2, Article 37 imposes the same on a processor. Point g, Clause 1, Article 37 makes the controller answerable to the data subject for damage caused by processing.
  2. Measures tied to a specific activity. The Law sets its own requirements for secure deletion (Clause 3, Article 14), publication of data (Clause 5, Article 16), biometric data (Clause 4, Article 31) and big data, AI, blockchain and cloud (Clause 3, Article 30).
  3. Specific measures in Decree 356/2025/ND-CP. This is where "appropriate" becomes measurable, as in the table below.

"Appropriate" is a flexible standard: businesses of different size and risk apply different levels, and must be able to justify their choices. In other words, data protection measures in Vietnam are judged by the risk of the data and the processing, not by the number of tools. This is also why this entry does not give a fixed list for every business. The approach is close to Article 32 of the GDPR ("appropriate technical and organisational measures"), but Decree 356 goes further than the GDPR by naming specific measures such as MFA and cloud encryption in defined contexts.

Data protection measures in Vietnam by processing context

Measures stated expressly in Law 91/2025 and Decree 356/2025/ND-CP, by processing context

Processing context Measures stated expressly Basis
All processing Appropriate managerial and technical measures, reviewed and updated when necessary; preventing unauthorised collection from your own systems, devices and services Points c and h, Clause 1, Article 37 of Law 91/2025
Sensitive personal data Rules restricting access, a processing procedure and security measures Clause 2, Article 4 of Decree 356
Transfer of sensitive data Physical security of storage and transmission devices; encryption, anonymisation and other security measures during the transfer Clause 2, Article 7 of Decree 356
Biometric data Physical security of storage and transmission devices; restricted access; a monitoring system to prevent and detect infringement; compliance with relevant law and international standards Point a, Clause 4, Article 31 of Law 91/2025
Big data Preventing data loss; multi-factor authentication as a minimum and access rights; encryption or anonymisation when transferring or providing data; continuous monitoring; periodic cybersecurity testing; regular staff training Clauses 2 and 3, Article 9 of Decree 356
Artificial intelligence, metaverse Meeting cybersecurity standards; oversight and early-warning mechanisms; compliance assessment once a year Clause 5, Article 10 of Decree 356; Clause 4, Article 30 of Law 91/2025 (risk classification of AI)
Blockchain Only secure encryption, hashing and digital-signature algorithms; no direct storage of personal data on the chain, only de-identified data or hash values Clause 2, Article 11 of Decree 356
Cloud computing Technical and organisational measures against unauthorised access; contract stating the data flow, roles and security measures; encryption at rest and in transit with strict access control Article 12 of Decree 356
Finance, banking, credit information Applying technical standards and regulations on personal data protection; compliance assessment once a year; logging all processing activities Clause 1, Article 8 of Decree 356
Deletion and destruction Secure deletion; preventing intrusion and unauthorised restoration of deleted data Clause 3, Article 14 of Law 91/2025
De-identification Close control and supervision of the process; preventing unauthorised access, exposure or loss; no re-identification Clause 6, Article 14 of Law 91/2025
Publication of data Controlling and supervising publication; preventing unauthorised access, copying, alteration or deletion of published data within your ability and conditions Clause 5, Article 16 of Law 91/2025

Two cautions when reading the table. First, the big data requirements rest on a specific definition: Clause 1, Article 9 of Decree 356 describes large-scale, continuous processing that integrates many sources and can analyse behaviour, predict trends or classify users. An ordinary customer database is not automatically "big data". Second, these are the measures stated expressly. If your activity falls outside these contexts, the standard remains "appropriate" measures under Article 37.

What is a sensible minimum set of data protection measures?

The list below is LexData's view of a baseline for showing that measures are "appropriate". It is not a statutory checklist, but each item rests on the provisions cited:

  1. Role-based access and need-to-know. No shared accounts; review access periodically and revoke it when staff leave or change roles (Clause 2, Article 4 of Decree 356 for sensitive data).
  2. Strong authentication for administrator accounts and accounts that access customer or HR data. MFA is the minimum for big data (Point b, Clause 3, Article 9 of Decree 356) and an easily evidenced benchmark elsewhere.
  3. Encryption in transit and at rest, first for sensitive data and cloud data. Mandatory in the cases in the table; remember encrypted data is still personal data (Clause 1, Article 12 of Law 91/2025).
  4. Access logs and anomaly alerts, kept long enough to investigate incidents (Point d, Clause 3, Article 9 of Decree 356 for big data; Clause 1, Article 8 for finance and banking).
  5. Backup and recovery, with a secure-deletion process that also covers backups.
  6. Secure deletion. Deleting unsafely, or failing to prevent unauthorised restoration of deleted data, is fined VND 10–30 million (Points b and c, Clause 1, Article 51 of Decree 330/2026/ND-CP). See right to erasure and de-identification.
  7. Contracts with processors and vendors stating security measures, cooperation deadlines and deletion or return of data at the end; see the data processing agreement.
  8. Internal policy and a named owner. Organisations must appoint a qualified unit or personnel, or hire a data protection service provider (Clause 2, Article 33 of Law 91/2025); its tasks include implementing technical security measures and an emergency response plan (Point e, Clause 1, Article 14 of Decree 356). See what is a DPO.
  9. Regular staff training. Expressly required for big data processing (Point d, Clause 2, Article 9 of Decree 356).
  10. An incident response plan and the 72-hour notification; see the data breach 72-hour rule.

Household businesses and micro-enterprises are not required to comply with Articles 21 and 22 and Clause 2, Article 33 (impact assessment, updating dossiers, appointing personnel) under Clause 3, Article 38 of Law 91/2025, unless they provide personal data processing services, directly process sensitive data or process the data of a large number of data subjects (Decree 356 sets this at 100,000 data subjects or more, Clause 2, Article 41). This does not remove the duty to apply protection measures under Article 37.

What are the fines for missing data protection measures?

Decree 330/2026/ND-CP has no single fining article for all protection measures; fines attach to specific acts and contexts. The amounts below apply to organisations (individuals pay half):

Fines linked to missing protection measures under Decree 330/2026/ND-CP

Act Fine Basis
Failing to apply appropriate protection measures so that collected data is exposed or lost; failing to assess risk VND 20–30 million Points a and b, Clause 2, Article 47
Failing to test and assess compliance periodically; no procedure for processing data and assigning responsibility VND 10–20 million Points a and b, Clause 1, Article 47
Unsafe deletion or destruction; failing to prevent unauthorised restoration; uncontrolled de-identification VND 10–30 million Clause 1, Article 51
Big data: no strong authentication or access control; no continuous monitoring; no periodic testing; no encryption or anonymisation when transferring data VND 30–50 million Clause 2, Article 66
Big data: no periodic training; no written agreement with third parties VND 20–30 million Points b and c, Clause 1, Article 66
Cloud: no measures against unauthorised access; no encryption at rest and in transit; no strict access control VND 50–70 million Clause 2, Article 69
Cloud: contract does not define the data flow, roles or required security measures VND 20–50 million Point b, Clause 1, Article 69
Transferring sensitive data without physical security, encryption, anonymisation or other measures VND 50–80 million Clause 3, Article 52
Deliberately restoring deleted data without authorisation; re-identifying de-identified data VND 50–60 million Clause 3, Article 51

Besides fines, the authority may order remedies, such as applying appropriate protection measures and supplying evidence (Point dd, Clause 4, Article 47), or applying multi-factor authentication, access control and encryption (Point b, Clause 5, Article 66). For the wider picture see PDPL penalties.

How can a business prove the data protection measures it applied?

Decree 330/2026/ND-CP repeatedly requires a violation to be remedied with evidence "supplied to the competent authority" (Point dd, Clause 4, Article 47; Point d, Clause 4, Article 51; Clause 5, Article 66). In practice, a measure is only as good as the record behind it. The minimum file LexData recommends:

  • A personal data processing and protection policy, with an issue date and approver.
  • An access-rights matrix and minutes of periodic access reviews.
  • An inventory of systems holding personal data and the measures applied to each (which can be tied to a record of processing activities).
  • Contracts and annexes with processors and cloud providers.
  • A risk assessment or DPIA where one is required.
  • Training records, and the plan and minutes of incident response exercises.

A short route to applying data protection measures: (1) map your data to see which data is sensitive, where it sits and who can access it; (2) choose measures by risk and by the context in the table above; (3) keep records and review at least once a year, which is also the cycle Decree 356 sets for finance and banking, AI, blockchain and cloud.

Insight from lawyer Ho Thi Ha Nhi

"The question businesses ask most is which technology the law requires. The law does not name a product; it asks whether you chose measures that fit your risk and can prove it. The record most often missing is evidence of periodic review: many organisations have access control and encryption, but no document showing that access was reviewed when staff changed."

Frequently asked questions

Is multi-factor authentication (MFA) mandatory for a small business?

No provision of Law 91/2025/QH15 or Decree 356/2025/ND-CP makes MFA mandatory for every business. It is named as a minimum in big data processing (Point b, Clause 3, Article 9 of Decree 356), and Decree 330/2026/ND-CP requires "appropriate authentication and identification" for cloud computing (Point c, Clause 2, Article 69). Elsewhere the standard is "appropriate" measures. In LexData's view, a business holding customer or HR data protected only by passwords will find it hard to show its measures were appropriate in an inspection, so MFA for administrator and data-access accounts is a sensible minimum.

Does the law require encryption of personal data?

Not generally. Clause 3, Article 12 of Law 91/2025/QH15 leaves the decision on encryption to the organisation, in line with its processing. Encryption is mandatory in specific cases: transferring sensitive data (Clause 2, Article 7 of Decree 356), transferring or providing data within a big data system (Point c, Clause 3, Article 9) and personal data on cloud computing, both at rest and in transit (Clause 4, Article 12). Encrypted data is still personal data (Clause 1, Article 12 of Law 91/2025), so all other obligations continue to apply.

Do we need ISO 27001 certification to comply?

Neither Law 91/2025/QH15 nor Decree 356/2025/ND-CP requires ISO 27001 certification for businesses in general. Article 34 of Law 91/2025 provides for standards and technical regulations on personal data protection that are announced, recognised or issued for application in Vietnam. Finance, banking and credit information businesses must apply such standards and technical regulations, assess compliance once a year and keep logs of all processing activities (Clause 1, Article 8 of Decree 356). International standards such as ISO/IEC 27001 are a useful framework for building and evidencing measures, but they do not replace checking the legal requirements.

If our software or cloud provider is secure, are we relieved of responsibility?

No. The controller must apply appropriate measures and is liable to the data subject for damage caused by processing (Points c and g, Clause 1, Article 37 of Law 91/2025). A processor must also apply the protection measures itself (Point c, Clause 2, Article 37). For cloud services, Clause 2, Article 12 of Decree 356 requires the contract to state the data flow, the roles of the parties and the security measures required; missing content is fined VND 20–50 million (Point b, Clause 1, Article 69 of Decree 330).

When must we notify the authority if our protection measures are breached?

When a violation is found that may harm national defence, security or public order and safety, or infringe the life, health, honour, dignity or property of data subjects, the controller must notify the specialised authority within 72 hours of discovery (Clause 1, Article 23 of Law 91/2025). For location and biometric data, the data subjects must also be notified within 72 hours and the incident file kept for at least 5 years (Clause 1, Article 29 of Decree 356). See the handbook entry on the data breach rule.

Legal review

Ho Thi Ha Nhi

Founding Lawyer, LexData Consulting · Ho Chi Minh City Bar Association

The Vietnamese original of this entry has been reviewed for legal accuracy against the Personal Data Protection Law No. 91/2025/QH15 and current implementing legislation. This English edition is an unofficial translation for reference; the official legal texts are in Vietnamese.

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